National helplines

Need to talk? Free call or text 1737 any time for support from a trained counsellor 

Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

Healthline – 0800 611 116

Samaritans – 0800 726 666 

Arts Practitioners

Music Help –  0508MUSICHELP
Music Recording Professionals 24/7 counselling service.

Changing Minds
Whāriki Hauora offers peer support for arts professionals via FB page/video chat. Delivered by Mind and Body on (09) 630 5909 ext. 821 (Auckland) or (03) 377 1818 ext. 851 (Christchurch) simply mention that you’d like to access the Whāriki Hauora/ Wellbeing in Performance fund.

Depression-specific helplines

Depression Helpline – 0800 111 757 or free text 4202
Talk to a trained counsellor about how you are feeling or to ask any questions.

www.depression.org.nz – includes The Journal online help service

SPARX.org.nz –  online e-therapy tool provided by the University of Auckland that helps young people learn skills to deal with feeling down, depressed or stressed
 

Sexuality or gender identity helpline

OUTLine NZ – 0800 688 5463 (OUTLINE)
Provides confidential telephone support

Helplines for children and young people

Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat

thelowdown.co.nz – or email team@thelowdown.co.nz or free text 5626 

What’s Up – 0800 942 8787 (for 5–18 year olds). 
Phone counselling is available Monday to Friday, midday–11pm and weekends, 3pm–11pm. Online chat is available from 5pm–11pm 7 days a week, including all public holidays.

Kidsline – 0800 54 37 54 (0800 kidsline)
For young people up to 18 years of age. Open 24/7.
 

Help for parents, family and friends

Commonground –
A website hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling.

EDANZ – 0800 2 EDANZ or 0800 233 269
Improving outcomes for people with eating disorders and their families. email info@ed.org.nz. 

Parent Help – 0800 568 856
For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.

Family Services 211 Helpline –  0800 211 211
For help finding (and direct transfer to) community based health and social support services in your area.

Skylight – 0800 299 100
For support through trauma, loss and grief; 9am–5pm weekdays.

Supporting Families In Mental Illness – 0800 732 825
For families and whānau supporting a loved one who has a mental illness.

Other specialist helplines

Alcohol and Drug Helpline – 0800 787 797 or online chat

Are You OK – 0800 456 450  family violence helpline

Gambling Helpline – 0800 654 655

Anxiety phone line – 0800 269 4389 (0800 ANXIETY) 

Seniorline – 0800 725 463 A free information service for older people

Shine –  0508 744 633
Confidential domestic abuse helpline

Quit Line – 0800 778 778
Smoking cessation help

Vagus Line – 0800 56 76 666 (Mon, Wed, Fri 12 noon – 2pm).
Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence

Women’s Refuge Crisisline – 0800 733 843 (0800 REFUGE)
For women living with violence, or in fear, in their relationship or family.

Shakti Crisis Line –0800 742 584
For migrant or refugee women living with family violence.

Rape Crisis – 0800 883 300
For support after rape or sexual assault.